- bKash & Nagad: Minimum ৳100
- Rocket: Minimum ৳100
- Bank Transfer: Minimum ৳500
- Full name — Enter your name exactly as it appears on your national ID
- Active mobile number — Bangladeshi number (01X-XXXXXXXX)
- Email address — An email address you check regularly
- Date of birth — You must be 18 years of age or older
- Password — A strong password of at least 8 characters
- Deposit Limit: Set daily, weekly, or monthly limits. Decreases take effect immediately; increases require a 7-day waiting period.
- Reality Check: Set automatic reminders every 30, 60, or 90 minutes to keep track of how long you've been playing.
- Cooling-Off Period: Take a break anywhere from 24 hours to 6 months. You won't be able to log in during this period.
- Self-Exclusion: Suspend your account for 6 months, 1 year, or permanently.
Live match streaming (video) is available for selected events — typically major league and tournament matches. To watch a stream:
- Log in to pkpkp and ensure your account has an active balance
- Sports → Live → Click on the match you want
- A camera icon will appear next to matches that have a stream available
- Outdated version: First, check whether your app needs an update. Install the latest version from the Play Store or App Store.
- Clear cache: On your phone, go to Settings → Apps → pkpkp → Storage → Clear Cache. Then relaunch the app.
- Check your internet connection: Check that your mobile data or Wi-Fi is working properly. Try opening another page in your browser to confirm.
- Restart your phone: Restarting your phone often resolves the issue.
- Reinstall: Uninstall the app and download it again from the official pkpkp website.
| Tier | Benefits |
|---|---|
| Bronze | Monthly bonus, priority chat support |
| Silver | Extra cashback and exclusive free spin offers |
| Gold | Dedicated account manager, faster withdrawals |
| Platinum | Highest bonus rates, personalised offers, VIP events |
Can be changed by you:
- Profile Picture & Display Name
- Email address (verified via OTP)
- Notification preferences & language settings
- Password (enter your current password)
- Change Mobile Number: Proof of ID and the new number will be required. This is usually completed within 24 hours.
- Legal Name Correction: A national ID must be submitted. Major name changes require KYC verification.